Investor Redressal
How to raise a grievance?
If the client has any grievance, they shall follow the steps enlisted below:
- Mail us the grievance to investorgrievances@mangalkeshav.com with details such as Client Code, Name, PAN, Address etc.
- They shall also include a comprehensive write-up on the origination of the grievance
- As the mail is recieved by us, we shall look into the subject matter and raise a ticket for future references
- The communication shall be handled by mail as well as through call with regards to the resolution of grievance.
How to track the status of the complaint?
If the client wishes to track the status of their complaint, they shall follow the steps enlisted below:
- The client has to preserve the ticket number that was shared at the time of grievance generation
- They shall mail us asking for an update or alternatively call us on 022-6190 7958
If you are not happy with the grievance redressal by us, you may also file your complaint online at https://smartodr.in/login and follow the steps enlisted below:
a. Register on SMARTODR portal by filling the following:
- Name
- Email Address
- Mobile Number
- PAN Number
- State
- City
- Pincode
- Residential Address
Once you have filled in these details correctly, you will be required to enter the password to create your account. After entering the relevant details and clicking on the Proceed button, you will receive an email on the registered email address with a link to verify your account.
b. After Logging into your respective account, you may "Raise a Dispute" only if it has already being raised with us.
c. The complaint can be easily tracked through SmartODR Portal
Account Opening
How to open a demat or trading account with us?
- In order to open a demat account, you may easily go to https://mkyc.mangalkeshav.com/kyc
- Please follow our highly abled step by step account opening process and choose as per your requirement.
- If you are not comfortable with our online account opening process, you may enter your details to:
Trading Account Opening: https://www.mangalkeshav.com/services/open-trading-account
Demat Account Opening: https://www.mangalkeshav.com/services/open-demat-account - Once you fill the details above, our customer care executive will reach out to you and guide you through the online or offline account opening process.
- You can find a basic walkthrough of online account opening process here.
Key Managerial Persons
Following are our KMPs:
| Name of the Individual | Designation | Contact Number | E-Mail ID |
| Gyan Prakash | Compliance Officer | 022 6190 8018 | gyan@mangalkeshav.com |
| Ajay Shah | Designated Partner | 022 6190 7926 | ajay@mangalkeshav.com |
| Sujay Shah | Designated Partner | 022 6190 8003 | sujay@mangalkeshav.com |
Details of Authorised Persons
Please download the sheet that includes the following:
- List of Authorised Persons (AP)
- List of Authorised Persons (AP) cancelled by Members on Account of Disciplinary Reasons
Download Link
Compliance Cell
Compliance Officer: Mr. Gyan Prakash
Email : gyan@mangalkeshav.com
Email : compliance@mangalkeshav.com
Phone number: 022 6190 8018
Mobile number: +91 9323042912
Mangal Keshav Financial Services LLP
SEBI Registration No. INZ000166334
NSE Member Code: 09774
BSE Member Code: 0491
CDSL: DP-ID-24700
NSDL: DP-ID-302783
SEBI REG NO DP –IN –DP-358- 2018
Mk Commodity Brokers Limited
SEBI Registration no – INZ000032536
MCX Member id – 12620
CIN U51100MH2003PLC142001
NCDEX Member id -00042